GBA Services, is our official full-stack third-party administrator, managing our BANCA Business providing support to our division at every stage of the insurance policy cycle – from new business to policyholders servicing, to retention since 2009 along with the Promotion of the distribution of life insurance products through Banks. GBA team comprises skillful professionals who bring in deep business insight and extensive insurance domain expertise. Their wide range of insurance value-added services to increase the efficiency of our business processes, and the fastest turnarounds gave us ample amount of time to concentrate on growth. GBA has also been given a new mandate to manage and serve Bancassurance Policyholders Expectations through a Customer Contact Centre via a Dedicated Helpline to create Customer delight. Their Service levels have been acknowledged by our Partner Banks (On Direct and Referral Model) Year on Year.

FWBL has been working with GBA Services for the last couple of years. Their team is quick and easy to work with having an understanding of Insurance and deep Bancassurance Exposure. I think both our organizations have a strong partnership.

Working with GBA Services is an exceptional experience. Since launch, they have been providing us with versatile services particularly with regards to my demanding schedule. I like their Team approach, communication assistance, and Issuance of cases within stringent timelines

GBA Services (The Third-party Administrator of State Life Bancassurance) and our Consortium partner, who is helping our Bancassurance Business New business and Renewals to grow by providing a reliable and organized Back-office Team. They are very proactive and detailed orientated and their turnaround for Submission-to-Policy issuance and the Policy Documents to customer's hand is very impressive. The way they are managing and serving our customers is commendable.

GBA Services is our partner in Bancassurance since we launched it, we have a tripartite agreement with them (NBP as Distributor for SLIC Products + GBA as Third-party Administrators and System providers +SLIC as Insurance Provider.) GBA’s technology and digital interventions pre-empt our launching needs and the development of bespoke solutions for state-of-the-art Point-of-sale to manage the Proposal entry/capturing to CBC Journey without any hassle and intelligently.